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Receptionist

Company: SBCS Corporation
Location: Chula Vista
Posted on: November 14, 2021

Job Description:

Status Regular Part Time

Non-Exempt

Pay $16.50 per hour

WORK SCHEDULE:

Monday to Fridays 10:30 a.m. - 2:30 p.m. *Schedule may change based on the needs of the programs

RESPONSIBILITIES:

Under the direct supervision of the Human Resource Analyst and Human Resources Director, the receptionist is responsible for the overall function of the front desk, making sure clients are attended to courteously and promptly. During COVID-19 pandemic, the receptionist is also responsible for implementing agency and County safety protocols to prevent COVID-19 outbreaks.

DUTIES:

  • Operate a multi-line telephone switchboard and direct calls as appropriate. Receive, direct and relay telephone messages and fax messages
  • Greet, assist and direct clients to the appropriate staff member
  • Refer walk-in clients to the Client Response Associate when appropriate.
  • Receive and open all general correspondence, maintain the general filing system and file all correspondence
  • Maintain and update agency phone directory
  • Reserve meeting/conference rooms for staff.
  • Maintain, coordinate and receive items in the reception area including incoming deliveries, outgoing items and agency donations
  • Provide clerical and administrative support to HR Analyst and HR Director such as filing, copying/printing, assembling & distribution of materials
  • Assist with creating and printing office badges for new hires
  • Successfully operate a variety of standard office machinery and equipment, including computer, phone, fax, shredder and photocopiers.
  • Help maintain and update equipment by submitting service requests when machines are not working properly; Maintain toner and paper inventory; Order supplies as needed.
  • COVID-19 Related tasks- Measure temperature and symptom screen anyone coming into the office. Ensure everyone is following social distancing and wearing a face covering at all times. Disinfects common areas every hour.
  • Other duties as assigned and required by the HR Analyst and/or HR Director.

    Requirements

    QUALIFICATIONS:

    High School Diploma required. Bilingual English and Spanish required. Excellent customer service via telephone and direct contact with clients. Ability to maintain large volume of calls. Flexible- may be asked to work morning or evenings. Strong communication and written skills. Type 40 wpm. Ability to multi-task. Knowledge of office machines. Computer skills (Word and Excel preferred). Capability to use sound judgment in decision making and ability to follow directions. Crisis intervention and ability to de-escalate situations. Able to work with the homeless population as well as clients who may potentially need COVID-19 resources including testing site information. COVID Vaccination is required.

    PHYSICAL DEMANDS:
    • Mentally and emotionally: Able to work under strict deadlines, various projects and deal with clients in crisis and difficult situations.
    • Stand: Remain standing on one's feet in an upright position.
    • Walking: Move about on foot.
    • Lifting: Raise or lower an object from one level to another (includes upward pulling) 25-50 lbs
    • Carrying: Transport an object, usually holding it in the hands or arms, or on the shoulder
    • Pushing: Exert force upon an object so that the object moves away from the force.
    • Pulling: Exert force upon an object so that the object moves toward the force (includes jerking)
    • Climbing: Ascend or descend stairs, using feet and legs or hands and arms. Body agility is emphasized
    • Balancing: Maintain body equilibrium to prevent falling when walking, standing, crouching.
    • Stooping: Bend body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
    • Handling: Seize, hold, grasp, turn, or otherwise work with hands. Fingers are involved only to the extent that they are an extension of the hand.
    • Finger Movement: Pick, pinch, or otherwise work primarily with fingers rather than with the whole hand or arm as in handling
    • Talking: Express or exchange ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
      The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract. We are an equal opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, sexual orientation or any other protected class.

      At-Will Employment Status

      Please note that all employment with South Bay Community Services (SBCS) is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.

      Equal Employment Opportunity

      We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program - Auxiliary aids and services are available upon request to individuals with disabilities.

Keywords: SBCS Corporation, Chula Vista , Receptionist, Administration, Clerical , Chula Vista, California

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