Location: Chula Vista
Posted on: November 16, 2021
DUTIES & RESPONSIBILITIES: Plan and manage dental business
operations to ensure excellent patient support services. Oversee
daily office activities and provide direction and guidance to staff
as needed. Including but not limited to: Appointment confirmations
Answering patient phone calls Insurance eligibility Patient Reviews
Collections and Accounts Receivable Patient Follow up Ensure that
patient appointments, cancellations and last-minute adjustments are
handled properly. Respond efficiently to patient and doctor needs
and inquires. Ensure the delivery of quality dental care to
patients. Respond to patient queries and issues and ensure patient
satisfaction. Resolve patient issues in accordance with company
polies and procedures, healthcare regulations and dental board
standards. Organize and present treatment plans with patients.
Manage specialist referral process. Train, develop and manage staff
to meet performance standards. Develop promotional programs to
attract more patients. Assist in employee performance evaluation,
promotion, termination, and retention activities. Follow and
enforce office policies and regulations. Identify areas of
improvements and concerns and implement appropriate corrective
actions. Oversee staff scheduling as to ensure full coverage.
Organize and oversee supply purchase expenses. Write business
correspondence and reports. Run and analyze management reports.
Maintain patient data according to regulations and company
policies. Ensure that records are stored securely and in compliance
with privacy and security regulations. Adhere to all HIPAA
regulations. Take responsibility for the appearance and
functionality of the dental office. All other duties as assigned.
QUALIFICATIONS: Must have 3-5 years of recent and relevant
experience working in the Dental field, preferably management. 3-5
years working in Pediatric and Orthodontic care preferred.
Proficiency with dental practice management software. Dentrix
preferred. Knowledge of Microsoft Office applications and
utilization The above statements are intended to describe the
general nature and level of work performed by people assigned to
this classification. They are not intended to be construed, as an
exhaustive list of all responsibilities, duties and skills required
of personnel so classified. Management retains the right to add or
to change the duties of the position at any time. Must be able to
pass a pre-employment drug screen and applicable background checks
related to the position. Employment Type: Full Time Years
Experience: 3 - 5 years Salary: $20 - $27 Hourly Bonus/Commission:
Keywords: MDC, Chula Vista , Office Manager, Administration, Clerical , Chula Vista, California
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