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Office Manager

Company: MDC
Location: Chula Vista
Posted on: November 16, 2021

Job Description:

DUTIES & RESPONSIBILITIES: Plan and manage dental business operations to ensure excellent patient support services. Oversee daily office activities and provide direction and guidance to staff as needed. Including but not limited to: Appointment confirmations Answering patient phone calls Insurance eligibility Patient Reviews Collections and Accounts Receivable Patient Follow up Ensure that patient appointments, cancellations and last-minute adjustments are handled properly. Respond efficiently to patient and doctor needs and inquires. Ensure the delivery of quality dental care to patients. Respond to patient queries and issues and ensure patient satisfaction. Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards. Organize and present treatment plans with patients. Manage specialist referral process. Train, develop and manage staff to meet performance standards. Develop promotional programs to attract more patients. Assist in employee performance evaluation, promotion, termination, and retention activities. Follow and enforce office policies and regulations. Identify areas of improvements and concerns and implement appropriate corrective actions. Oversee staff scheduling as to ensure full coverage. Organize and oversee supply purchase expenses. Write business correspondence and reports. Run and analyze management reports. Maintain patient data according to regulations and company policies. Ensure that records are stored securely and in compliance with privacy and security regulations. Adhere to all HIPAA regulations. Take responsibility for the appearance and functionality of the dental office. All other duties as assigned. QUALIFICATIONS: Must have 3-5 years of recent and relevant experience working in the Dental field, preferably management. 3-5 years working in Pediatric and Orthodontic care preferred. Proficiency with dental practice management software. Dentrix preferred. Knowledge of Microsoft Office applications and utilization The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen and applicable background checks related to the position. Employment Type: Full Time Years Experience: 3 - 5 years Salary: $20 - $27 Hourly Bonus/Commission: Yes

Keywords: MDC, Chula Vista , Office Manager, Administration, Clerical , Chula Vista, California

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