Field of Study (FoS) Success Coach
Company: Southwestern Community College District
Location: Chula Vista
Posted on: May 26, 2023
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Job Description:
Field of Study (FoS) Success Coach
Southwestern Community College District
Work Site: 900 Otay Lakes Road, Chula Vista, CA 91910
Department: EOPS
District Values
Incumbents in District positions are expected to exhibit an
equity-minded focus, responsiveness, and sensitivity to and
understanding of the diverse academic, socioeconomic, cultural,
gender identity, sexual orientation, and ethnic backgrounds of
community college students, and employees, including those with
physical or learning disabilities, and successfully foster and
support an inclusive educational and employment environment.
Responsibilities:
Under the direction of the Director, EOPS, serve as the main point
of contact for a field of study (FoS)/Pathway to support a student
success team. Provide case management and referral services to
students enrolled in the assigned field of study/meta major. This
may include a variety of complex technical and varied clerical work
related to academic/Instructional support and student services;
provide technical and clerical support to faculty and staff;
provide diverse information and assistance to students, staff,
faculty, managers, and the general public regarding various student
services and instructional support functions, services, and
activities. The coach will collaborate and coordinate with Success
Team members to engage counselors, faculty, and staff in the design
and implementation of student-centered interventions to support
student success and equity.
NextUp is a California State-funded program designed to provide
extra support for foster youth as you transition to independent
living. The NextUp program at Southwestern College provides
wrap-around services to current and former foster youth students to
promote their educational/career goals and holistic well-being.
REPRESENTATIVE DUTIES: The following duties are typical for this
classification. Incumbents may not perform all of the listed duties
and/or may be required to perform additional or different duties
from those set forth below to address business/district needs and
changing business/district practices.Provide triage services to
students enrolled in the assigned field of study including setting
up counseling appointments for students enrolled in the assigned
FoS. Monitor Pathway/Field of Study specific data related to
student success, retention, and equity gaps. Collaborate with
others to implement aligned efforts including directing students to
academic support programs and services; increasing faculty
participation using Starfish Early Alert and providing students
with strategies for academic success. Participate in selection
and/or engagement of Peer Mentors/Pathway Navigators in success
team efforts. Prepare Year-End Success Team Report for assigned
FoS/Pathway. Provide admissions and records information in
accordance with District policies and procedures; provide
application status and related forms; provide information and
explain District policies, procedures, rules, and regulations; ;
update usernames and reset passwords. Provide information to
students applying for financial aid; assist applicants and
recipients in completing the various forms and applications for
loans, scholarships, and fee waivers schedule appointments for
Financial Aid/SAP workshops; advise and assist students with MySWC
accounts; assist in troubleshooting. Perform related duties and
responsibilities as required.
Knowledge and Abilities:
MUST HAVE KNOWLEDGE OF:Student Centered & Equity Minded Case
Management. District organizational structure, operations,
policies, and objectives Student services program and activities.
Instructional support programs and services. Pertinent State,
federal, and program area policies, rules, and regulations
including applicable sections of the State Education Code and state
and federal regulations and guidelines concerning international
students, financial aid, college admission, and other student
services. Principles and procedures of financial and statistical
record-keeping Conflict mediation. Public Speaking. Modern office
procedures, methods, and equipment including computers and
applicable software applications such as word processing,
spreadsheets, and databases Interpersonal skills using tact,
patience, and courtesy. Methods and techniques of report
preparation. Oral and written communication skills English usage,
spelling, grammar, and punctuation
MUST HAVE ABILITY TO: Perform a variety of complex clerical and
varied technical work in support of Pathways/Fields of Study
operations and activities. Organize and manage multiple tasks while
working in a high traffic environment. Understand, explain, and
apply laws, rules, regulations, and policies related to various
college programs and student services. Manage healthy conflict to
resolve issues in alignment with College mission and goals. Operate
office equipment including computers and supporting
electronic/computerized word processing, spreadsheet, and database
applications. Type and/or enter data at a rate of speed necessary
for successful job performance. Learn and adapt to changing
technology and equipment used in the performance of assigned
duties. Maintain accurate and complete records and prepare reports.
Work independently with limited direction. Plan and organize work
to meet schedules and deadlines. Analyze situations accurately and
adopt an effective course of action work effectively with frequent
interruptions. Work with and exhibit sensitivity to understanding
the needs of diverse, minoritized student populations in a
community college. Communicate clearly and concisely, both orally
and in writing.
Education and Experience:
Any combination of training and experience which would provide the
required knowledge, skills, and abilities is qualifying. A typical
way to obtain the required qualifications would be:
Equivalent to a bachelor--------s degree in business, psychology or
other related field AND
Two (2) years of increasingly responsible experience in a student
services, academic/instructional support or higher education
setting involving frequent student contact that demonstrates a
basic knowledge and understanding of both instructional and student
services.
Minimum Qualifications: (Faculty and Academic Administrator
Positions Only)
Desirable Qualifications:
Possession of a valid Cardiopulmonary Resuscitation (CPR),
Automated External Defibrillator (AED), and First Aid
certification.
Salary
Range 28, Steps 1-7, $5,368.79-$6,792.81. Initial placement for
external applicants is Step 1. An excellent benefits package which
includes medical, vision, dental, retirement, vacation, generous
sick leave package, and life insurance is available for the
employee and eligible dependents.
Start Date
As soon as the successful candidate is identified and following the
subsequent governing board approval.
Screening Deadline
All application materials must be received on-line at
https://jobs.swccd.edu. Position is open until filled. Applications
received by the first screening deadline of 11:59 p.m. on Friday,
May 26, 2023 are guaranteed to be reviewed by the selection
committee. Any application received after the deadline is not
guaranteed a review.
Work Schedule:
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule
may be adjusted to meet the needs of the office.Successful
candidate may be assigned to any of the campus sites (Chula Vista,
National City, Otay Mesa, and/or San Ysidro).
Additional Information:
We regret we are unable to accept faxed, e-mailed, mailed, or hand
delivered application materials. Only complete application
materials submitted through SWC online system will be accepted. To
complete and submit your application for this position, please
visit our online employment website at https://jobs.swccd.edu. All
required information must be submitted online before the review
date and time indicated on the job posting.
A confirmation number will be assigned if your application packet
has been successfully submitted. Assistance with the online
application process is available through the Human Resources Office
at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619)
482-6395 or e-mail to employment@swccd.edu.
It is the sole responsibility of the applicant to ensure that all
application materials are received by the review deadline date. A
separate, complete application packet is required for each position
for which you are applying for. All materials included in your
application packet become District property, will not be returned,
will not be copied, and will be considered for this opening
only.
Candidates selected for employment with Southwestern Community
College District must be fingerprinted by an electronic
fingerprinting service (i.e. LiveScan) within 10 days of
employment; provide clearance of tuberculosis (dated within the
past 4 years and renewed every four years as a condition of
continued employment) within 60 days of employment; provide proof
of eligibility to work in the United States.
In addition to the above, for Faculty/Administrator positions
(only), successful candidate must submit official (sealed) college
transcripts confirming date degree conferred and/or a valid CA
Community College Credential.
Reasonable accommodations will be provided to candidates with
verified disabilities. Accommodation requests should be made at the
time the interview appointment is scheduled.
As an Equal Opportunity Employer and in compliance with the
Americans with Disabilities Act, Southwestern Community College
District will make reasonable accommodations for individuals with
disabilities.
The Southwestern Community College District shall not discriminate
against any person in employment or in any program affiliated with
the District on the basis of age, ancestry, color, ethnic group
identification, national origin, religion, race, sex, sexual
orientation, physical or mental disability, veteran status, or on
the basis of these perceived characteristics, or based on
association with a person or group with one or more of these actual
or perceived characteristics.
Notice of Availability of the Annual Security Report -----"
Southwestern College is committed to assisting all members of the
community in providing for their own safety and security. The
Annual Security Report is available on the SWCPD website at
https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/.
If you would like to receive a hard copy of the Annual Security
Report, which contains this information, you can stop by the SWC
College Police Department or you can request that a copy be mailed
to you by calling (619) 482-6390.
The report contains information regarding campus security and
personal safety including topics such as: crime prevention; public
safety authority; crime reporting policies; programs to prevent
dating violence, domestic violence, sexual assault, and stalking;
the procedures the College will follow when one of these crimes is
reported; and other matters of importance related to security on
campus. The report also contains information about crime statistics
for the three most recent calendar years concerning reported crimes
that occurred on campus; in certain off-campus buildings or
property owned or controlled by the College or a recognized student
organization; and on public property within, or immediately
adjacent to and accessible from the campus.
This information is required by law and is provided by the SWC
College Police Department.
Drug and Alcohol Abuse Prevention Plan (DAAPP) -----" More
information about the DAAPP, including the Drug Free Environment
and Drug Prevention Program Policy and Procedure and Biennial
report can be found in the Health and Safety Section of the campus
Consumer Information page (
http://www.swccd.edu/index.aspx?page=1084)
To apply, visit: https://jobs.swccd.edu/postings/4254
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