ChulaVistaRecruiter Since 2001
the smart solution for Chula Vista jobs

Director of Engineering - (20054050)

Company: Marriott International, Inc.
Location: Chula Vista
Posted on: October 16, 2020

Job Description:

Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International''s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. The Coronado Island Marriott Resort & Spa, located at 2000 Second Street, Coronado, California, 92118 is currently hiring a Director of Engineering. Responsibilities include: Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years of experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees'' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. To apply now, go to: https://jobs.marriott.com/marriott/jobs/20054050?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Additional Location - San Diego, California; Chula Vista, California Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Inc., Chula Vista , Director of Engineering - (20054050), Engineering , Chula Vista, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Engineering Jobs


Azure DevOps Engineer
Description: One of our clients is looking for an Azure Devops with software development background in any language such as Java, .NET, etc. Needs solid experience on Agile and CICD and as
Company: DISYS - Digital Intelligence Systems, LLC
Location: San Diego
Posted on: 10/20/2020

Research Engineer II
Description: Research Engineer II - Research and prototype
Company: TuSimple
Location: San Diego
Posted on: 10/20/2020

Senior Supplier Quality Engineer
Description: Job Description See what youre missing. Our employees work on the worlds most advanced electronics from detecting threats for F-35 pilots to illuminating the night for soldiers. Spanning air, land, sea, (more...)
Company: BAE Systems USA
Location: San Diego
Posted on: 10/20/2020


Materials Engineer --- Performance Plastics
Description: Irvine, CA / Engineering and Programs --- Attributes and Performance / The Materials Engineer --- Performance Plastics is a specialist responsible to provide materials engineering on engineering plastics, (more...)
Company: Rivian
Location: Irvine
Posted on: 10/20/2020

Mac Tools Seeking Mechanics - Technicians - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. br br Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join (more...)
Company: Mac Tools
Location: Jamul
Posted on: 10/20/2020

Industrial Engineer
Description: Job Description for: Industrial Engineer - Logistics br br At Pactiv, the health and safety of our employees is a top priority. In response to the COVID-19 pandemic and in accordance with guidance (more...)
Company: Pactiv
Location: San Bernardino
Posted on: 10/20/2020

IOS Test Engineer, Validation #Nuv-AP05
Description: Engineering 13 br NuVasive, Inc. seeks a IOS Test Engineer, Validation to lead formal verification
Company: NuVasive, Inc.
Location: San Diego
Posted on: 10/21/2020

Diesel Mechanic
Description: br As a Diesel Truck/Trailer Maintenance Technician mechanic at Walmart Supply Chain, you will be performing preventative maintenance and repairs on tractor and trailer equipment. Your responsibilities (more...)
Company: Walmart
Location: San Bernardino
Posted on: 10/21/2020

Diesel Mechanic
Description: br As a Diesel Truck/Trailer Maintenance Technician mechanic at Walmart Supply Chain, you will be performing preventative maintenance and repairs on tractor and trailer equipment. Your responsibilities (more...)
Company: Walmart
Location: Hacienda Heights
Posted on: 10/21/2020

Security Engineer
Description: The Security Engineer will work with
Company: The First American Corporation
Location: Santa Ana
Posted on: 10/20/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Chula Vista RSS job feeds