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Service Manager

Company: Chula Vista Kia
Location: Chula Vista
Posted on: November 26, 2022

Job Description:

Chula Vista Kia is excited to build a team of outstanding personnel! At CHULA VISTA KIA, we value accountability, integrity, and professionalism. We believe in employing the best people and are currently looking to hire a qualified *SERVICE MANAGER *to our growing team!*JOB DESCRIPTION: * The Service Manager is responsible for effectively and efficiently running the service department through supervision and leadership. They are responsible for hiring, training, and coaching all team members of the department following manufacturers and the company's policies and standards. They are held accountable for driving growth of revenue, technical productivity, quality assurance, and promoting a high level of customer satisfaction. *GENERAL RESPONSIBILITIES: ** Monitor, analyze, and report department's daily, monthly, and annual KPIs and industry trends
* Enhance and develop policies, procedures, and service systems to meet KPI goals for the department
* Responsible for recruitment, hiring, terminations, coaching, performance management, and maintenance of staff levels to ensure department productivity
* Responsible for assigning and directing work and appraising performance with the team
* Address customer inquiries accordingly
* Other duties as required *REQUIREMENTS: ** Previous dealership/service department experience - previous Kia experience an asset
* Previous experience managing and leading a large team
* Ability to effectively communicate both verbally and in writing
* Able to work well under pressure in a fast-paced environment
* High School diploma or equivalent *COMPENSATION & BENEFITS: ** Medical, Dental, and Life insurance
* 401(k) Plan
* Paid vacation
* Employee vehicle purchase program
* Continuous training, mentorship, and coaching
* Professional work environment with opportunities for career growth _\*WE ARE AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER. All qualified applicants will receive consideration for employment without regard to race, color, religion and beliefs, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.__\*Pre-employment drug test/background check required._ KAIZENUSA Job Type: Full-time Salary: $75,571.00 - $83,343.00 per year Benefits:
* 401(k)
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
Day range:
* Monday to Friday
* Weekend availability
* Day shift
* Evening shift Education:
* High school or equivalent (Required) Experience:
* Service Manager: 1 year (Preferred) License/Certification:
* Driver's License (Required) Work Location: One location

Keywords: Chula Vista Kia, Chula Vista , Service Manager, Executive , Chula Vista, California

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