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San Diego KOA Resort - Overnight Outdoor Guest Service & Security - Part Time

Company: KEI Outdoors
Location: Chula Vista
Posted on: July 27, 2022

Job Description:

Description:
The San Diego KOA is an award winning outdoor campground resort looking for a responsible and reliable guest service team member for our overnight shift. For over 50 years we have been welcoming guests and families from all over the world. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy being outdoors, meeting new people, and being a leader among your peers we would love to talk to you!RESPONSIBILITIES--- Ensures customers receive a high level of service consistent with our customer service philosophy--- Help to ensure the safety of guest and resort property with attentive observation and action--- Enforce Resort policies and implement solutions consistent with goals of park--- Proactive guest management to ensure resort like environment for all guests--- Welcome after hours guests and complete check in process--- Monitor and secure perimeter of property--- Point of contact for all guests during shift--- Coordinate with Office staff for late guest arrivals--- Coordinate with office staff for problem resolution when available--- Learn and operate Campground Management system--- Communicate with all staff and management using Basecamp System--- Light custodial work to maintain high standard of cleanliness in all facilities--- Participate in team training sessions--- Light pool maintenance--- Other duties as assigned by manager

Requirements:
--- 1 year of experience in hospitality industry--- Good customer service and communications skills--- Able to work with others and work independently--- Licensed Driver-able to operate light vehicles safely on and off property--- Professional Appearance and attitude towards guests and fellow team members--- Communicate professionally and patiently--- Good decision-making skills--- Comfortable approaching and managing difficult situations--- Complete duties assigned and stay on task--- Be on your feet during shift and able to lift at least 50 lbs.--- Ability to thrive in a fast-paced environment--- General knowledge of maintenance and use of common repair tools--- Bilingual (English and Spanish) a plusThe outdoor guest service - overnight shift position reports to the Guest Services supervisor. The working hours for this position will be from 12am -8am weeknights, weekends, and holidays with a starting pay range of $17. Currently we are hiring for a part time position 20-24 hours per week.PM21PI186096530

Keywords: KEI Outdoors, Chula Vista , San Diego KOA Resort - Overnight Outdoor Guest Service & Security - Part Time, Hospitality & Tourism , Chula Vista, California

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