San Diego KOA Resort - Overnight Outdoor Guest Service & Security - Part Time
Company: KEI Outdoors
Location: Chula Vista
Posted on: July 27, 2022
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Job Description:
Description:
The San Diego KOA is an award winning outdoor campground resort
looking for a responsible and reliable guest service team member
for our overnight shift. For over 50 years we have been welcoming
guests and families from all over the world. Sunny southern
California allows us to be open 365 days a year offering camping in
RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great
camping experience for our guests by offering excellent customer
service. If you enjoy being outdoors, meeting new people, and being
a leader among your peers we would love to talk to
you!RESPONSIBILITIES--- Ensures customers receive a high level of
service consistent with our customer service philosophy--- Help to
ensure the safety of guest and resort property with attentive
observation and action--- Enforce Resort policies and implement
solutions consistent with goals of park--- Proactive guest
management to ensure resort like environment for all guests---
Welcome after hours guests and complete check in process--- Monitor
and secure perimeter of property--- Point of contact for all guests
during shift--- Coordinate with Office staff for late guest
arrivals--- Coordinate with office staff for problem resolution
when available--- Learn and operate Campground Management system---
Communicate with all staff and management using Basecamp System---
Light custodial work to maintain high standard of cleanliness in
all facilities--- Participate in team training sessions--- Light
pool maintenance--- Other duties as assigned by manager
Requirements:
--- 1 year of experience in hospitality industry--- Good customer
service and communications skills--- Able to work with others and
work independently--- Licensed Driver-able to operate light
vehicles safely on and off property--- Professional Appearance and
attitude towards guests and fellow team members--- Communicate
professionally and patiently--- Good decision-making skills---
Comfortable approaching and managing difficult situations---
Complete duties assigned and stay on task--- Be on your feet during
shift and able to lift at least 50 lbs.--- Ability to thrive in a
fast-paced environment--- General knowledge of maintenance and use
of common repair tools--- Bilingual (English and Spanish) a plusThe
outdoor guest service - overnight shift position reports to the
Guest Services supervisor. The working hours for this position will
be from 12am -8am weeknights, weekends, and holidays with a
starting pay range of $17. Currently we are hiring for a part time
position 20-24 hours per week.PM21PI186096530
Keywords: KEI Outdoors, Chula Vista , San Diego KOA Resort - Overnight Outdoor Guest Service & Security - Part Time, Hospitality & Tourism , Chula Vista, California
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