Assistant General Manager Verizon Retailer/Victra (CA-Chula Vista Birch)
Company: VICTRA (ABC Phones of North Carolina)
Location: Chula Vista
Posted on: March 11, 2023
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Job Description:
Job Description
Victra is the largest authorized retailer of Verizon in the United
States. Our Assistant Store Managers guide, coach, and motivate
sales teams and partner with the General Manager to operate the
store. You will ensure we are delivering on our promise to serve
every guest, every time in our highest volume stores. Assistant
Managers are our next Store Managers and you'll receive on-the-job
training to be prepared for career advancements. Align with our
values? Want to learn more about our culture? Explore this
tremendous opportunity to join our winning team!
A Day in the Life:
On a typical day, you will take care of your guests and confirm
that your coworkers have what they need. You will lead by example
on the sales floor. Your interactions with customers will show your
coworkers how it's done. You will coach them one on one and
motivate them to reach the next level of performance. You will also
be responsible for some daily operational tasks and will lead your
team when the General Manager is away.
Assistant Store Manager Responsibilities:
Achieve personal sales goals as set by Store Manager and monthly
commission plan Represent the store in a positive manner while
providing excellent customer service Serve as mentor and model for
sales consultants in behavior and sales performance Learn all
Victra/Verizon products and promotions Assist managers in driving
specific goals and reaching storewide goals Prepare sales contracts
and accept and process payments from customers Advise customers and
promote sales by showing the features and benefits of
Victra/Verizon services Maintain sales records for inventory
control Take special care of store presentation and maintain store
cleanliness Learn and assist store manager with all operational
duties for store management Maintain loss prevention and inventory
control standards and enforce all Victra policies and procedures
Other duties as assigned
Job Requirements:
Talking to others in a customer-facing role is nothing new to you.
We are looking for an Assistant Store Manager to bring:
High School Diploma, Associates Degree preferred Background in
customer service within the retail, restaurant, or wireless
industry preferred 1-2 years of experience in a Customer Service or
leadership role
Physical Requirements
Ability to lift up to 10 pounds
Training Requirements
All Assistant Store Managers are required to attend and
successfully complete a 4-day New Hire University (NHU) training
program within 2 weeks of their official start date. This class may
include overnight travel at the company's expense All Assistant
Managers are required to attend and successfully complete a 3-day
Store Manager University (SMU) training program within 30 days of
completing NHU. This class may include overnight travel at the
company's expense Various online and computer-based training will
be required throughout employment with Victra
Additional Information
This position is full-time and non-exempt
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity Employer - and
we celebrate our employees' differences. We do not discriminate on
the basis of race, color, age, religion (including religious dress
and grooming practices), sex (including pregnancy, childbirth,
breastfeeding, and related medical conditions), gender (including
gender identity, gender expression, and transgender), marital
status, sexual orientation, sex stereotype, national origin,
ancestry, citizenship, military or veteran status, physical or
mental disability, and genetic information. Different makes us
better.
**This job description is not intended to be a comprehensive list
of all duties, responsibilities, and skills required of the
position and the duties, responsibilities and skills required may
change without notice.
Keywords: VICTRA (ABC Phones of North Carolina), Chula Vista , Assistant General Manager Verizon Retailer/Victra (CA-Chula Vista Birch), IT / Software / Systems , Chula Vista, California
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