FOCUS Services Coordinator - Camp Pendleton
Company: UCLA Health
Location: Camp Pendleton
Posted on: June 2, 2021
FOCUS (Families OverComing Under Stress) provides resiliency
training to military families. The FOCUS Services Coordinator
reports to the local Site Director. The incumbent provides
administrative support to the local Family Resiliency Training
programming including assisting with service delivery activities,
receptionist services, including answering phones & assisting with
family intakes, managing faxes, copying/filing, ordering supplies,
maintaining an office and personnel calendar, and monitoring
supplies and equipment inventory. Incumbent assists with family and
provider inquiries regarding accessing care and other FOCUS
activities, coordinates site-specific activities with the UCLA
FOCUS team, including scheduling conference calls, televideo
conferences, and local trainings and across FOCUS sites.
The incumbent also provides support for the delivery of direct
family-care services and group skill-building sessions as needed
including, preparing and distributing program brochures and
providing general support for other FOCUS outreach efforts,
arranging for and providing refreshments, maintaining and
supporting waiting room-setting age-appropriate toy/activity
supplies, reading supplies, and educational materials for children,
youth, and adult family members, staffing and maintaining sign-in
sheets, assisting in scheduling appointments on the phone and
The incumbent also assists the training staff with data-entry
related to outreach contacts, provider referrals, and family
records, as well as maintenance of the web-based files to compile
reports and outcome information.
BA or AA degree in social sciences, business, or general degree,
and minimum four years work experience.
United States Citizenship required.
Experience, high comfort level and/or knowledge about working with
Experience working with children, teens and adults.
Skilled in keeping accurate and timely records.
Excellent verbal and interpersonal communication skills – both by
telephone and in-person.
Demonstrated ability to interact effectively with individuals of
various social, cultural, and educational backgrounds to obtain and
convey information clearly,
accurately, and courteously.
Ability to work effectively and closely with other members of the
service team and maintain cooperative working relationships
Excellent organizational skills and ability to attend to detail to
recognize errors or discrepancies while multi-tasking
Skill in maintaining a courteous and calm demeanor and professional
appearance in a changing environment with frequent interruptions
Ability to deal with confidential and sensitive information in a
discreet and professional manner.
Ability to coordinate and maintain complex schedule, meeting
calendars, email, and mail.
Ability to move supplies and office equipment as needed.
Ability to work flexible hours.
Knowledge of Microsoft Office applications including Word, Outlook,
and Excel, and willingness to learn new computer-based systems for
UCLA is an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or protected Veteran
Keywords: UCLA Health, Chula Vista , FOCUS Services Coordinator - Camp Pendleton, Other , Camp Pendleton, California
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