Account Specialist

Company: Butler Aerospace and Defense
Location: Chula Vista
Posted on: November 13, 2021

Job Description:

Account Specialist Location: Chula Vista, CA (91910) This is an on-site position, the candidate will work on-site at the Chula Vista MRO center. Duration: 24 Month Contract Pay Rate: DOE (Determined On Experience) Job ID: #61682 Email your resume to Kelci Rea at krea@butler.com. Job Description: Work directly with Airlines, Airline Maintenance and Repair Overhaul (MRO) facilities, & Brokers, providing customer support for aftermarket repair orders. Job Duties:--

• Communicate with customers by telephone or electronically to provide information about organization products and services, manage customer accounts, and address customer concerns.
• Process customer orders and quotes in accordance with Standard Work procedures.
• Promote products/services to ensure business targets are met.
• Provide after-sales support for client contracts to ensure customers satisfaction.
• Coordinate with operations, shipping, and inventory warehouse to expedite or trace shipments.
• Perform duties related to overall customer service and account management.
• Consistently document customer service needs to identify patterns and maintain quality.
• Provide periodic reports to management and be responsible for leading real time problem resolution activities Job Qualifications:
  • Bachelor---s degree
  • Ability to communicate professionally and effectively, both in writing and verbally in the English language.
  • Microsoft Office applications including use of Access & PowerPoint
  • Working knowledge of SAP or equivalent business system application experience Experience with PowerBI and CRM a plus
  • US Citizen candidates only Important Notice: The position you are applying for will require a successful candidate to pass a background check, drug screen and you will need to show proof you are fully vaccinated against COVID-19 or have a valid medical or religious exemption prior to your start date. Are you able to comply with these requirements?--. ____________________________________________________________________ Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity for the benefit of our employees, our customers, and the communities where we are located. Employment with Butler America Aerospace, LLC. is governed on the basis of qualifications and competence without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

Keywords: Butler Aerospace and Defense, Chula Vista , Account Specialist, Other , Chula Vista, California