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New Patient Referral Coordinator

Company: HealthPRO - Heritage
Location: Chula Vista
Posted on: November 16, 2021

Job Description:

Overview The New Patient Referral Coordinator is responsible for effectively and efficiently verifiying all new patient eligibility for outpatient clinics. Responsibilities KEY RESPONSIBILITIES:

  • Enters in all new referrals to EMR.
  • Verifies insurance coverage and eligibility.
  • Submit authorizations. KEY JOB DUTIES:
    • Verifies ALL New Patient eligibility.
    • Enters in ALL New Referrals or PT, ST, OT (demos/insurance/referral reports).
    • Calls to schedule their initial EVAL.
    • Sends out Post card to New referrals.
    • Calls MD office for referral corrections or discrepancies.
    • Submits and Corrects authorizations for new referrals.
    • Insurance language and understanding of benefit checks to explain to patients.
    • Tricare, CHG and VA, Dept of Labor auth submissions on Portal.
    • Heavy data entry, heavy phone calls when verifying insurances.
    • Ability to multitask and enter in referrals in a timely manner, ideally entered an called within 2 days of received referral. Qualifications
      • Minimum 2 years of related experience.
      • Excellent interpersonal and presentation skills.
      • Experience in Databases, Word, Excel and Internet research.
      • Exceptional customer service focus.
      • Ability to communicate effectively via telephone and email.
      • Excellent work ethic.
      • Excellent organizational skills, attention to detail, accuracy and follow through.
      • Must be able to multi-task and juggle multiple projects.
      • Ability to work effectively as a team. Recruiter : Email Address

Keywords: HealthPRO - Heritage, Chula Vista , New Patient Referral Coordinator, Other , Chula Vista, California

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