Guest Services

Company: Live Nation Entertainment, Inc.
Location: Chula Vista
Posted on: January 27, 2023

Job Description:

Job Summary:Live Nation ConcertsLive Nation's US Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.WHAT YOU'LL DOCommunicate venue information about policies and procedures to guests as they prepare to enter the venue.Look for ways to proactively assist the guest to ensure they have an enjoyable experience.Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets and finding lost items.Direct restroom and concessions lines, as needed, to shorten guest waiting times.Assist in resolving guest complaints.Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.Report maintenance and cleaning issues to the respective department manager in a timely manner.May fill in temporarily with a department to support staffing levels during peak or break times.Greet guests as they enter and leave the venue. May also distribute advertising flyers.Check restrooms frequently to make sure guests' lines are moving and alerting the cleaning when necessary.WHAT YOU'LL BRINGHigh School Diploma or equivalentAt least 2 years in Guest Service and communicationsCreative thinker and problem solverExcellent verbal, written and interpersonal communication skillsAcute sense of judgment, tact and diplomacyA strong-sense of teamwork and ability to execute programsPosition requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sittingIf the above description sounds like you and fits your background, apply today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.EQUAL EMPLOYMENT OPPORTUNITYLive Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Keywords: Live Nation Entertainment, Inc., Chula Vista , Guest Services, Other , Chula Vista, California