Guest Services
Company: Live Nation Entertainment, Inc.
Location: Chula Vista
Posted on: January 27, 2023
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Job Description:
Job Summary:Live Nation ConcertsLive Nation's US Concerts
Division is where tours are born, artists come to life, and fans
get to experience the rush of live music. From our dozens of
owned/operated Amphitheaters to our Global Touring team, from
Ticketing and Venue Operations to Marketing and Sales... we foster
a fun and upbeat work culture with no shortage of opportunities.
With perks ranging from free concert tickets to dog-friendly
offices, to progressive benefits like student loan reimbursement
and adoption/fertility support... it's no wonder we are certified
as a Great Place to Work organization and one of People Magazine's
"50 Companies that Care". We want everyone to feel like they belong
and can thrive in our community, so we strive to help you achieve
your career and personal goals. Live music is our passion and where
we find our common ground. There has never been a better time to
join Live Nation.WHAT YOU'LL DOCommunicate venue information about
policies and procedures to guests as they prepare to enter the
venue.Look for ways to proactively assist the guest to ensure they
have an enjoyable experience.Answer questions about common venue
programs such as upgrades, purchasing fan merchandise, etc.Assist
guests with needs such as finding their seats, seat relocation,
escorting guests to artist meet & greets and finding lost
items.Direct restroom and concessions lines, as needed, to shorten
guest waiting times.Assist in resolving guest complaints.Show CARE
by participating in the venue's sustainability program which could
include implementing programs that conserve resources/prevent waste
such as sorting waste and collecting recycling and educating our
fans about our efforts.Partner with fellow band members at the end
of show to close the venue- this may include collecting recyclables
from the lawn and/or reserved section, picking up and properly
storing event equipment such as lawn chairs, barricade, Etc.Report
maintenance and cleaning issues to the respective department
manager in a timely manner.May fill in temporarily with a
department to support staffing levels during peak or break
times.Greet guests as they enter and leave the venue. May also
distribute advertising flyers.Check restrooms frequently to make
sure guests' lines are moving and alerting the cleaning when
necessary.WHAT YOU'LL BRINGHigh School Diploma or equivalentAt
least 2 years in Guest Service and communicationsCreative thinker
and problem solverExcellent verbal, written and interpersonal
communication skillsAcute sense of judgment, tact and diplomacyA
strong-sense of teamwork and ability to execute programsPosition
requires constant walking, climbing stairs, lifting and carrying 50
lbs+ and occasional sittingIf the above description sounds like you
and fits your background, apply today!Applicants for employment in
the U.S. must possess work authorization which does not require
sponsorship by the employer for a visa.EQUAL EMPLOYMENT
OPPORTUNITYLive Nation Entertainment strongly supports equal
employment opportunity for all applicants regardless of race,
color, religion, sex, gender identity, pregnancy, national origin,
ancestry, citizenship, age, marital status, physical disability,
mental disability, medical condition, sexual orientation, genetic
information, or any other characteristic protected by state or
federal law.HIRING PRACTICESThe preceding job description has been
designed to indicate the general nature and level of work performed
by employees within this classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities, and qualifications required of employees
assigned to this job.Live Nation Entertainment recruitment policies
are designed to place the most highly qualified persons available
in a timely and efficient manner. Live Nation Entertainment may
pursue all avenues available, including promotion from within,
employee referrals, outside advertising, employment agencies,
Internet recruiting, job fairs, college recruiting and search
firms.
Keywords: Live Nation Entertainment, Inc., Chula Vista , Guest Services, Other , Chula Vista, California
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