Customer Service Representative (Bilingual)

Company: Robert Half
Location: Chula Vista
Posted on: March 16, 2023

Job Description:

Description

Customer Service Representative

Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative in the Healthcare industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Chula Vista Customer Service Representative position could be for you.

Your responsibilities:

+ Contribute accurate, friendly customer service in a timely fashion.

+ Manage the fielding and sending of important written business correspondence.

+ Handle incoming telephone calls.

+ Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers.

+ Excellent problem-solving skills.

+ Comfort in pursuing resolutions to complicated customer inquiries using complex research methods.

Requirements

Requirements:

+ Excellent written, verbal and social communication skills.

+ Solid understanding of Customer Relationship Management (CRM) systems

+ Basic knowledge in computer software programs and office equipment.

+ 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred.

+ Strong Microsoft Office skills.

+ A consistently positive approach to your work that is rooted in a businesslike professionalism.

+ Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers.

+ Training materials experience preferred.

+ Customer service and office administrative skills.

+ Must be bilingual Spanish speaking

We are looking for a service champion who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!

This position is a contract role, therefore only applicable to unemployed candidates who are available to start immediately.

-Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

- 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half, Chula Vista , Customer Service Representative (Bilingual), Other , Chula Vista, California