Customer Engagement Associate
Company: Divergent Marketing Group
Location: Chula Vista
Posted on: May 21, 2023
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Job Description:
Our Customer Engagement Associate will act as a liaison, provide
product/services information and resolve any emerging problems that
our customer accounts might face with accuracy and efficiency.The
best Customer Engagement Associates -are genuinely excited to help.
-They're patient, empathetic, and passionate, and communicative.
The Customer Engagement Associates -can put themselves in their
customers' shoes and advocate for them when necessary. Customer
feedback is priceless, and these Customer Engagement Associates can
gather that for you. Problem-solving also comes naturally to
customer care specialists. They are confident at troubleshooting
and investigating if they don't have enough information to resolve
customer complaints.The target is to ensure excellent service
standards, respond efficiently to customer inquiries, and maintain
high customer satisfaction. -Customer Engagement Associate
-Responsibilities:
Keywords: Divergent Marketing Group, Chula Vista , Customer Engagement Associate, Other , Chula Vista, California
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here to apply!
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