CVCC Care Coordinator
Company: SBCS Corporation
Location: Chula Vista
Posted on: May 22, 2023
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Job Description:
Description:Salary: $20 - $25 per hourType: Full timeSchedule:
5-day work week, 8 hours a day. Hybrid schedule (in
office/home).The Chula Vista Community Collaborative (CVCC) works
to ensure collaboration among partners and stakeholders in Chula
Vista. CVCC draws together all sectors of the local community to
develop coordinated strategies and systems that protect the health,
safety, and wellness of residents. The role of CVCC is to work with
partner organizations in Chula Vista and the South Bay to share
information and resources that strengthen families and
communities.POSITION PROFILE:Neighborhood Navigators are
community-based case managers providing intensive case management
support to community members through intensive coordination of
health and health-related services via Enhanced Care Management
(ECM). Neighborhood Navigators coordinate client care between
multiple providers to address social determinants of health. Main
duties include conducting personal health assessments, guiding
individuals in developing personal healthcare plans and goals, and
connecting individuals to resources and support in the community,
all with the goal of improving overall health outcomes.ESSENTIAL
JOB FUNCTIONS AND RESPONSIBILITIES:Serve as a community-based
advocate and resource for health plan members, using knowledge of
the community and resources available to engage and assist clients
in managing their healthcare and social needs.Engage clients with
motivational interviewing and trauma-informed care practices to
conduct initial intakes, confirm program eligibility, provide
ongoing outreach, and set up meetings in the most easily accessible
setting for members, such as in-person appointments at their homes,
at organization offices or other community locations, telephonic
and/or virtual settings.Contact eligible ECM members to assist in
development, implementation, evaluation, and revision of
Comprehensive Assessments, Social Determinants of Health
Assessments, and individualized Care Plans and objectives, which
may include accessing social services such as community-based
resources for housing, food, employment, etc.Must have access to
reliable vehicle to conduct home visitations.Provide non-clinical
paraprofessional duties, to include: empowering clients by aiding
to navigate and maximize their health plan benefits, conducting
health promotion and self-management skills training, monitoring
treatment adherence (including medication), scheduling appointments
with providers, arranging transportation for healthcare visits,
getting prescriptions filled, and following up with clients on
missed appointments.Advocate on behalf of clients with health care
professionals, work with medical facility/hospital staff to ensure
smooth and well supported transitions in care, guide clients to
maintain Medicaid eligibility, and other financial resources as
appropriate.Maintain communication with Neighborhood Networks
Program staff, service providers, and provide timely and accurate
documentation of service delivery, status, and progress of
clients.Other tasks as assigned by the Program Manager.KNOWLEDGE,
SKILLS AND ABILITIES:Ability to demonstrate knowledge of
trauma-informed care and practices.Expertise of relevant resources
within the community.Experience working with minority populations
and broad knowledge of diverse cultures and sensitivity in dealing
with diversity issues.Ability to work independently, take
significant initiative, manage multiple demands, and prioritize
when needed.Possess and maintain positive and supportive
relationships with coworkers, strong communication,
relationship-building skills, and ability to collaborate and work
in a team-oriented atmosphere.Maintain accurate knowledge about the
agency, its programs and service.Accurately represent the agency to
and preserve positive working relationships with the public,
clients, funding sources, government bodies, etc.Communicate
positive and negative feedback from the community through your
supervisor to managementIndividuals may perform other duties as
assigned. Nothing in this job description restricts management's
right to assign or reassign duties and responsibilities to this job
at any time unless restricted by a negotiated
contract.Requirements:High school diploma or equivalent
requiredBilingual in English and Spanish required (Must read and
write)Experience working in a health care setting
preferred.Experience providing case management/case work services
to underserved or special needs populations with varied and complex
health, behavioral health, economic and educational
circumstances.Experience maintaining accurate updated case files
and compile statistical data monthlyPersonal experience living or
working in community to be served, including awareness of available
resources, community conditions, barriers, and assets.Experience
with and respect for diverse cultures and demonstrated
effectiveness in working within a collaborative
environment.Candidate is required to have reliable transportation;
therefore the candidate must successfully complete a motor vehicle
history check. Candidate must also possess and maintain a current
valid California driver's license and valid auto insurance
policy.PHYSICAL DEMANDS:Lifting: Raising or lowering an object from
one level to another (includes upward pulling) 25-50 lbs.Carrying:
Transporting an object, usually holding it in the hands or arms, or
on the shoulderPushing: Exerting force upon an object so that the
object moves away from the force.Pulling: Exerting force upon an
object so that the object moves toward the force (includes
jerking)Climbing: Ascending or descending stairs, using feet and
legs or hands and arms. Body agility is emphasizedBalancing:
Maintaining body equilibrium to prevent falling when walking,
standing, crouching.Stooping: Bending body downward and forward by
bending spine at the waist, requiring full use of the lower
extremities and back muscleHandling: Seizing, holding, grasping,
turning, or otherwise working with hand or hands. Fingers are
involved only to the extent that they are an extension of the
hand.Finger Movement: Picking, pinching, or otherwise working
primarily with fingers rather than with the whole hand or arm as in
handlingTaking: Expressing or exchanging ideas by means of the
spoken word. Talking is important for those activities in which
workers must impart oral information to clients or to the public,
and in those activities in which they must convey detailed or
important spoken instructions to other workers accurately, loudly,
or quickly.The statements contained herein describe the scope of
the responsibility and essential functions of this position, but
should not be considered to be an all-inclusive listing of work
requirements. Individuals may perform other duties as assigned.
Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities to this job at any
time unless restricted by a negotiated contract.AT-WILL EMPLOYMENT
STATUS:Please note that all employment with SBCS is at-will, which
means your employment may be terminated at any time by you or SBCS,
without cause or advance notice. The terms and conditions of any
employment may also be modified.EQUAL EMPLOYMENT OPPORTUNITY:We are
an equal opportunity employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, age, sexual orientation, gender identity, national
origin, disability status, protected veteran status, or any other
characteristic protected by law. Equal Opportunity Employer/Program
- Auxiliary aids and services are available upon request to
individuals with disabilities.
Keywords: SBCS Corporation, Chula Vista , CVCC Care Coordinator, Other , Chula Vista, California
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