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CVCC Care Coordinator

Company: SBCS Corporation
Location: Chula Vista
Posted on: May 22, 2023

Job Description:

Description:Salary: $20 - $25 per hourType: Full timeSchedule: 5-day work week, 8 hours a day. Hybrid schedule (in office/home).The Chula Vista Community Collaborative (CVCC) works to ensure collaboration among partners and stakeholders in Chula Vista. CVCC draws together all sectors of the local community to develop coordinated strategies and systems that protect the health, safety, and wellness of residents. The role of CVCC is to work with partner organizations in Chula Vista and the South Bay to share information and resources that strengthen families and communities.POSITION PROFILE:Neighborhood Navigators are community-based case managers providing intensive case management support to community members through intensive coordination of health and health-related services via Enhanced Care Management (ECM). Neighborhood Navigators coordinate client care between multiple providers to address social determinants of health. Main duties include conducting personal health assessments, guiding individuals in developing personal healthcare plans and goals, and connecting individuals to resources and support in the community, all with the goal of improving overall health outcomes.ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:Serve as a community-based advocate and resource for health plan members, using knowledge of the community and resources available to engage and assist clients in managing their healthcare and social needs.Engage clients with motivational interviewing and trauma-informed care practices to conduct initial intakes, confirm program eligibility, provide ongoing outreach, and set up meetings in the most easily accessible setting for members, such as in-person appointments at their homes, at organization offices or other community locations, telephonic and/or virtual settings.Contact eligible ECM members to assist in development, implementation, evaluation, and revision of Comprehensive Assessments, Social Determinants of Health Assessments, and individualized Care Plans and objectives, which may include accessing social services such as community-based resources for housing, food, employment, etc.Must have access to reliable vehicle to conduct home visitations.Provide non-clinical paraprofessional duties, to include: empowering clients by aiding to navigate and maximize their health plan benefits, conducting health promotion and self-management skills training, monitoring treatment adherence (including medication), scheduling appointments with providers, arranging transportation for healthcare visits, getting prescriptions filled, and following up with clients on missed appointments.Advocate on behalf of clients with health care professionals, work with medical facility/hospital staff to ensure smooth and well supported transitions in care, guide clients to maintain Medicaid eligibility, and other financial resources as appropriate.Maintain communication with Neighborhood Networks Program staff, service providers, and provide timely and accurate documentation of service delivery, status, and progress of clients.Other tasks as assigned by the Program Manager.KNOWLEDGE, SKILLS AND ABILITIES:Ability to demonstrate knowledge of trauma-informed care and practices.Expertise of relevant resources within the community.Experience working with minority populations and broad knowledge of diverse cultures and sensitivity in dealing with diversity issues.Ability to work independently, take significant initiative, manage multiple demands, and prioritize when needed.Possess and maintain positive and supportive relationships with coworkers, strong communication, relationship-building skills, and ability to collaborate and work in a team-oriented atmosphere.Maintain accurate knowledge about the agency, its programs and service.Accurately represent the agency to and preserve positive working relationships with the public, clients, funding sources, government bodies, etc.Communicate positive and negative feedback from the community through your supervisor to managementIndividuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.Requirements:High school diploma or equivalent requiredBilingual in English and Spanish required (Must read and write)Experience working in a health care setting preferred.Experience providing case management/case work services to underserved or special needs populations with varied and complex health, behavioral health, economic and educational circumstances.Experience maintaining accurate updated case files and compile statistical data monthlyPersonal experience living or working in community to be served, including awareness of available resources, community conditions, barriers, and assets.Experience with and respect for diverse cultures and demonstrated effectiveness in working within a collaborative environment.Candidate is required to have reliable transportation; therefore the candidate must successfully complete a motor vehicle history check. Candidate must also possess and maintain a current valid California driver's license and valid auto insurance policy.PHYSICAL DEMANDS:Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulderPushing: Exerting force upon an object so that the object moves away from the force.Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)Climbing: Ascending or descending stairs, using feet and legs or hands and arms. Body agility is emphasizedBalancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching.Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscleHandling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand.Finger Movement: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handlingTaking: Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.AT-WILL EMPLOYMENT STATUS:Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.EQUAL EMPLOYMENT OPPORTUNITY:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program - Auxiliary aids and services are available upon request to individuals with disabilities.

Keywords: SBCS Corporation, Chula Vista , CVCC Care Coordinator, Other , Chula Vista, California

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