Housekeeping - San Diego KOA Resort

Company: KEI Outdoors
Location: Chula Vista
Posted on: April 22, 2024

Job Description:

Description:The San Diego KOA is an award-winning outdoor campground resort looking for enthusiastic people to join our housekeeping team. Sunny southern California allows us to be open 365 days a year offering camping in RVs, Cabins, Deluxe Cabins & tents. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment and helping family create memories to last a lifetime we want to talk to you!Working Hours:

• Seasonal - May 1 - October 31st
• 15-25 hours/week depending on occupancy of the campground
• Sunday - Saturday with most shifts scheduled between the hours of 9am-5pm - Thursday-Monday
• Must be available on Sundays
• $17/hour & up depending on experience
• Reports to the Housekeeping Department ManagerRESPONSIBILITIES--- Ensures customers receive a high level of service consistent with our customer service philosophy--- Communicate with all staff and management using Basecamp System--- Enforce campground policies and implement solutions consistent with goals of park--- Proactive guest management to ensure positive environment for all guests--- Coordinate with Guest Service staff for guest arrivals--- Coordinate with Guest Service staff for problem resolution when applicable--- Utilize creative problem solving skills--- Daily cleaning and maintenance of the restroom facilities--- Janitorial duties on all buildings at the campground--- Cleaning and preparation of deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals--- Laundry of linens for deluxe accommodations as needed--- Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.Requirements:--- Good customer service and communications skills--- Ability to multi task and prioritize--- Able to work with others and work independently--- Professional Appearance and attitude towards guests and fellow team members--- Communicate professionally and patiently--- Be on your feet during shift and able to lift at least 30 lbs.--- Climb stairs, bend, lift, and move repetitively as needed--- Ability to thrive in a fast-paced environment--- Actively communicate both verbally and written--- Speak English, bilingual a plusPM21PI9b4c0d78f888-31181-34082086

Keywords: KEI Outdoors, Chula Vista , Housekeeping - San Diego KOA Resort, Other , Chula Vista, California