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Patient Engagement Advocate

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Patient Engagement Center Advocate to join their contact center team.
Key Responsibilities

Respond to incoming phone calls and schedule patient appointments efficiently
Document patient requests and pertinent information in the EMR system
Coordinate with team members to maintain an efficient workflow and ensure knowledge of site protocols

Required Qualifications, Training, and Education

1-3 years of related experience in a call center or as a receptionist, preferably in healthcare
Experience with E360, NextGen, Waystar, Epic software, or other EMR systems is preferred
High School Diploma required
Strong computer skills and ability to multi-task across multiple programs
Availability for 6 weeks of training with no time off

Keywords: VirtualVocations, Chula Vista , Patient Engagement Advocate, Other , Vista, California

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