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Commercial Sales Manager

Company: Southwest Boulder & Stone
Location: Fallbrook
Posted on: November 19, 2021

Job Description:

Job Overview:The Commercial Sales Manager is responsible for driving sales by using a consultative sales approach as a SME (Subject Matter Expert) in all products. The Commercial Sales Manager is responsible for the development and execution of the overall sales strategy, while leveraging our product offering and services. The position oversees the commercial sales department which includes outside sales reps, sales and estimating, and architectural planning. The Commercial Sales Manager provides the leadership, management and vision necessary to maintain and increase revenue goals and operational efficiency. The position accomplishes this through a respectful, constructive and energetic style, guided by the objectives of the company. Accountable for achieving sales goals and increasing market share through commercial channels of distribution.Company Overview:Southwest Boulder & Stone is a family owned and operated landscape rock and supply company based in Southern California, with retail locations in Fallbrook, Escondido, Pacific Beach, Chula Vista, Palm Springs, Fullerton and Indio. We specialize in low maintenance, sustainable and drought-tolerant landscaping and building materials. Architects, designers, contractors and homeowners rely on us for Southern California's largest selection of boulders, crushed stone, decomposed granite, flagstone, natural thin veneer, cobble, pebbles, outdoor stone fountains and custom fabrication.We are proud to have an incredible team that provides the exemplary customer service for which Southwest Boulder & Stone is known. Employees receive health benefits, vacation and sick pay, paid holidays and the opportunity to participate in a generous 401(k) program. As a family-owned small business, we are committed to creating a rewarding work environment for all employees as we continue to grow.Job Requirements:Manage day-to-day commercial sales team transactions, policies, controls and procedures.Collaborate with senior management team on commercial sales goals and business strategy.Forecast and develop annual sales goals.Conduct sales analysis including market trends, supply and demand, economic indicators and competitors (secret shoppers).Regularly monitor and report on sales goals and specific problems, opportunities and trends.Run weekly sales reports and track sales trends and productivity to meet sales objectives and overall company transaction volume goals.Maintain in-depth awarenessBecome a product expert in all products sold by the company.Maintain constant communication with sales team, including current freight information.Troubleshoot customer complaints.Coordinate and facilitate all sales meetings.Create incentives to motivate sales staff.Ensure sales team achieve sales objectives and quotas.Manage the daily, weekly and monthly activities of all outside commercial sales representatives.Implement overall strategy of retaining, recapturing and acquiring new commercial sales customers.Review and approval all quotes prior to dispatch.Manage website inquiries.Maintain and update material cost reports, by region.Produce new sales/business concepts to ensure company remains competitive.Oversee monthly reconciliation of open/pending order with outsides commercial sales staff.Conduct monthly meetings with General Manager and Sr Management to provide updates on Commercial Sales team performance.Enhance job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks, participating in professional organizations.Identify ways to streamline operations and ways to improve processes.Work closely with General Manager on hiring, training and support for all sales teamJob Qualifications:Bachelor's degree in Business or related field preferred.Prior experience using an ERP system.7+ years experience as outside sales representative or client relationship management role5+ years of experience managing a sales team.Proficient use of Microsoft Office software (Excel, Word, PowerPoint, Outlook)Tech savvy with proficient use of Microsoft products including spreadsheets.

Keywords: Southwest Boulder & Stone, Chula Vista , Commercial Sales Manager, Sales , Fallbrook, California

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