WFH Customer Support Agent- CONTRACT
Company: Aston Carter
Location: Chula Vista
Posted on: January 26, 2023
We are seeking motivated individuals who want to work remote for
a 3-month contract! This is an amazing work culture, you will be
paid every Friday, AND get to work remotely (equipment will be
provided)! APPLY NOW- these positions are filling up
QUICK!Description:The Customer Service agents will be solving
complex incoming cases via email & chat in regards to Dashers 1099
questions. There will be very critical situations that they have to
encounter. Agents need to be able to navigate through challenges
and maintain professionalism. The most severe cases will be handled
by the managers. All cases will be web based, and they will not be
taking inbound calls, only doing outbound calls. The teammate will
investigate each case and respond back to the dasher via email.
There may be instances where they make outbound calls to follow
up.Example of questions they will receive:1.) Did I make enough in
2022 to receive a 1099?2.) I didn't receive my 1099, can you help
me get my document?3.) There were errors on my 1099 and it needs
corrections.Skills & Qualifications:-2+ years of experience
handling inbound customer issue resolution using chat, email, or
phone.-Strong Computer Skills, ability to navigate multiple
systems-De-escalation experience-Great Communication Skills-MUST
have high school diploma
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never
contact you via Gmail, Telegram, or WhatsApp and we'll never
solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients'
capabilities by seeking solvers and delivering solutions to address
today's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit Aston Carter is a company within Allegis Group, a global
leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email for other accommodation options. However, if you have
questions about this position, please contact the Recruiter located
at the bottom of the job posting. The Recruiter is the sole point
of contact for questions about this position.
Keywords: Aston Carter, Chula Vista , WFH Customer Support Agent- CONTRACT, Sales , Chula Vista, California
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