Clinical Customer Advocacy Specialist
Company: millenniumsoft
Location: San Diego
Posted on: April 1, 2026
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Job Description:
Position : Clinical Customer Advocacy Specialist Location : San
Diego, CA Duration : 12 Months Total Hours/week : 40.00 1 st Shift
Client: Medical Device Company Job Category: Healthcare Level of
Experience: Mid-Level Employment Type: Contract on W2 (Need US
Citizens or GC Holders Only) Job Description: The Specialist,
Clinical Customer Advocacy is responsible for the completion of all
tasks associated with complaint management and processing of event
reporting, including communication for regulatory compliance with
medical device reporting for both domestic and international agency
regulations. Duties and Responsibilities: Collaborate with
appropriate clinical, technical, and/or regulatory employees to
determine and track product event status Assures timeliness and
compliance with all FDA regulations and standards related to the
review of events/complaints for BD products Write and submit
complaint investigation reports into the complaint management
system. Coordinate, research, and prepare correspondence in
response to FDA and global regulatory agencies requests for
additional information Maintain complaint in accordance with
regulatory requirements. Comply with the site Quality System.
Performs other duties as assigned. Performs other duties as
assigned. Knowledge and Skills: Working knowledge of QA,
Regulatory/Quality Compliance in a medical device industry.
Attention to detail is essential. Able to utilize computers for
development of reports and summary of project experience. Strong
proficiency with MS Office tools to include Word, Excel,
PowerPoint, and Outlook. Prior work experience with Track Wise
Complaint Handling System preferred. Prior experience filing eMDRs
preferred. Ability to work on multiple projects with various
disciplines are essential. Ability to multitask in an ever-changing
environment. Position requires innovative/critical thinking,
ability to solve problems and meet deadlines. Strong communication,
organization, presentation, and writing skills. Education and
Experience: Bachelor’s degree (chemistry, engineering, nursing)
strongly preferred. 1 to 2 years’ experience in Quality, Regulatory
or Complaint management is preferred. May consider equivalent
combination of education and experience.
Keywords: millenniumsoft, Chula Vista , Clinical Customer Advocacy Specialist, Science, Research & Development , San Diego, California
