Case Manager
Company: Union Rescue Mission
Location: Sylmar
Posted on: April 1, 2026
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Job Description:
COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3)
nonprofit organization located in the Los Angeles Metropolitan
Area. We are dedicated to serving men, women, and children
experiencing homelessness and providing comprehensive emergency and
long-term services to help them escape the dangerous streets of
Skid Row. Established in 1891, URM is now one of the largest rescue
missions of its kind in the United States and the oldest in Los
Angeles. Join us at Union Rescue Mission as we bring hope and share
the compassion of Christ to those devastated by homelessness.
FAMILIES CASE MANAGER POSITION SUMMARY: Develop and facilitate the
essential case plan components that provide our guests the
resources to attain the goal of life transformation and
self-sufficiency. Core Work Principle: Colossians 3:23 is the
foundation of URM’s standard for employment, “Whatever you do, work
at it with all your heart, as though you were working for the Lord
and not for people”. The goal for each employee is to enrich and
sustain a humble heart attitude; to enrich and sustain a mindset of
serving others, treating them with kindness and truth; and to
enrich and sustain a zealous desire for achieving work objectives
without any ulterior motives or agendas. ESSENTIAL FUNCTIONS:
Develop a clearly written case management plan for services and
objectives for assigned caseload. Perform case management
activities to include: Intake assessment and evaluation Emergency
and special service needs related to legal, medical or mental
health issues Establishing program goals and priorities Conducting
scheduled case management meetings with guests Referring residents
to essential services such as housing, county benefits, education
etc. Coordinate plan implementation with other staff Maintain
client records and document and submit weekly and monthly-related
case management documentation. Compose and process various types of
correspondence to include letters, sensitive and confidential
information, official and/or legal letter and documents. Assist in
supervising volunteers. Travel as required to meet
accountabilities. Arrange for transport of guests as needed. Other
duties as assigned. PHYSICAL DEMANDS: In general, the following
physical demands are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to allow differently
abled individuals to perform the essential functions of the job.
Manual dexterity required for occasional reaching and lifting of
objects of small objects, and operating office equipment. WORK
ENVIRONMENT: In general, the following conditions of the work
environment are representative of those that an employee encounters
while performing the essential functions of this job. Reasonable
accommodations may be made to allow differently abled individuals
to perform the essential functions of the job within the
environment. Noise levels are considered low to moderate. The
office is clean, orderly, properly lighted and ventilated. This
position predominantly works indoors in a high traffic office
setting. Requirements EXPERIENCE, EDUCATION AND LICENSURES: Must
have High School Diploma or GED. Bachelor’s degree in behavioral
sciences, social work, or a closely related field preferred.
Minimum 3 year of prior related experience. Prior experience
working with or serving homeless families is preferred. Valid
driver’s license with the ability to be added to the company’s
insurance policy. KNOWLEDGE, SKILLS AND ABILITIES: Must have
excellent time management skills and ability to multi-task in a
high stress environment. Ability to communicate effectively in both
written and verbal formats. Proficient in Microsoft programs
including Word, Excel and Outlook and the ability to learn
proprietary computer programs. Fluency in Spanish, both verbal and
written, is a plus. Child Development and Special Education
background is a plus. Salary Description $20.00-$22.97 (Depending
on Experience)
Keywords: Union Rescue Mission, Chula Vista , Case Manager, Social Services , Sylmar, California
